Privacy Policy

Privacy Policy

Last updated: May 2025

Hirondelle Bike Shop (operated by BeastyBrothers, Kruisstraat 15, 7941 AM Meppel, Netherlands) is committed to protecting your privacy. This policy explains how we collect, use and protect your personal data when you visit our website or place an order.

1. Who we are

BeastyBrothers
Kruisstraat 15
7941 AM Meppel
Netherlands
KVK: 69939535 — VAT: NL858073006B01
Email: meppel@hirondellebikeshop.com

2. What data we collect

We collect personal data when you:

• place an order (name, address, email, phone number, payment details);
• create an account or update your settings;
• contact us by email or phone;
• browse our website (via cookies and analytics tools).

3. Why we use your data

We use your data to:

• process and deliver your orders;
• communicate with you about your order or our services;
• improve our website and customer experience (via anonymised analytics data);
• comply with our legal obligations.

We do not sell your personal data to third parties.

4. Cookies and analytics

Our website uses cookies to function correctly and to collect anonymised usage statistics via Google Analytics. These statistics help us understand how visitors use our site so we can improve it. You can disable cookies in your browser settings at any time.

5. Sharing your data

We share your data only when necessary, with:

• Cycloon — our delivery partner, who receives your name and delivery address;
• Shopify — our e-commerce platform, which hosts and processes order data;
• Payment providers — to process your payment securely.

All partners are contractually required to handle your data in accordance with applicable data protection law (GDPR).

6. How long we keep your data

We retain your personal data for as long as necessary to fulfil the purposes described above, or as required by Dutch law (typically 7 years for financial records).

7. Your rights

Under the GDPR, you have the right to:

• access the data we hold about you;
• request correction of inaccurate data;
• request deletion of your data;
• object to or restrict certain types of processing;
• data portability;
• withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, contact us at meppel@hirondellebikeshop.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): www.autoriteitpersoonsgegevens.nl.

8. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. Our website uses SSL encryption for all data transfers.

9. Changes to this policy

We may update this privacy policy from time to time. Any changes will be published on this page. We recommend checking this page periodically.